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Account Executive - (Korea)

Location
London
Overview

We're looking for an Account Executive - Korea to join Forward3D to drive our client engagement for our London Office.

Forward3D provide cutting-edge multilingual digital marketing for some of the world’s most prestigious brands including Matches Fashion, Hilton Hotels, Kering and The Economist. We’re also one of the largest independent digital marketing agencies in the world, headquartered in London with 10 other offices around the world including Paris, New York, Shanghai and Tokyo.

We are looking to further develop our market leading position to further drive expansion. As a key strategic partner of Google and one of the few independent international agencies certified with Naver we’ve had a great deal of success within the market.

This is a key role in the office. You will be positioned to drive client success, supporting with project management, client engagement and working closely with our in-channel performance teams to deliver client strategy.

The Account Executive reports directly into our Account Director based in London, with dotted line into our Head of APAC based in Hong Kong and Singapore.

The fundamental objectives of the role are to support the Agency with:

  • Owning and overseeing client communication for a portfolio of clients, acting as a key point of contact for both Korean and Non-Korean / English speaking clients.
  • Working with other departments to plan and direct activity, while delivering high quality work and cutting edge strategy.
  • Client satisfaction and quality of service, aiming to maintain strong and long-lasting relationships.
  • Training the team to improve their client communication skills so they can start to communicate directly, in these circumstances you will act as a point of support and escalation for the client.
  • Guide and review the deck preparation process and ensure messaging is clearly expressed in English for an international audience.
  • Present digital marketing proposals in English or Korean alongside the international business development team.
  • Ensure local Korean and international approaches/strategies/processes are both considered, merged and adapted where and when required

Requirements


Essential:

  • Korean native speaker with strong English - both verbal and written.
  • Able to read, write reports to clients and communicate to English clients in meetings
  • Existing skills in digital marketing (ideally a strong understanding of Paid Search, with an understanding of social and display)
  • 2+ years experience in digital marketing or client services


In addition to:

  • Highly organized and a strong project manager
  • Great communication skills.
  • Attention to detail
  • Highly developed numeracy skills
  • Excellent problem solving skills
  • Strong desire to learn
  • Can do attitude
  • Real desire to join a forward thinking agency

Benefits

If you have what it takes, you could soon be part of a fun and friendly environment where, if you work hard, your career can progress very quickly. In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits that include a friendly and comfortable working environment, free lunch and snacks, 24 days annual leave starting from first year with additional day every full year of service, regular socials, gift vouchers for New Years and training support, Friday early leave and much more…

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