BACK TO ALL VACANCIES

Senior Account Manager

Location
Seoul
Overview

We're looking for a Senior Account Manager to join Forward3D to provide strategic and business ownership of our Seoul Office.

Forward3D provide cutting-edge multilingual digital marketing for some of the world’s most prestigious brands including Matches Fashion, Autodesk and Hilton Hotels. We’re also one of the largest independent digital marketing agencies in the world, headquartered in London with 10 other offices around the world including Paris, New York, Seoul, Shanghai and Tokyo.

Having operated in Seoul since 2014, we are looking to further develop our market leading position to further drive expansion. As a key strategic partner of Google and one of the few independent international agencies certified with Naver we’ve had a great deal of success within the market.

This is a key senior role in the office, requiring client management, alongside the development of both our Korean offering and our team. You will have a direct team of 4 to 5 people who in-turn manage their own client teams. You will work to support both their individual development and the development of their teams, providing direction, mentorship and recommendations on how to improve work processes.

The Senior Account Manager reports directly into the Korea Market Director.



The fundamental objectives of the role are to support the Agency with:


Drive client engagement and delivery

  • Act as account manager across a portfolio of clients
  • Develop excellent client relationships at all levels
  • Ensuring Client contractual obligations, service levels and performance are maintained
  • Work with the performance leads and APAC team in London to ensure optimal resource across clients
  • Lead multichannel strategy and planning, and work alongside channel teams to implement it
  • Act as a digital expert for the client, and strive for new and innovative opportunities to drive the client’s business
  • Support Korea Market Director and APAC team in London with cross sell proposals. Attend client proposal meetings where appropriate
  • Keep abreast of channel and product updates within the agency, ensuring these are communicated to the client where appropriate

Team development

  • Support the development of the team below you, providing mentorship, coaching and direction
  • Grow each team member and their capacity and improve working methods to increase efficiency.
  • Ensure excellent delivery of all work in a timely manner

Support Business growth and efficiency

  • Delivering client billing and resource in line with targets
  • Support with proposals and attend pitches
  • Contribute to P&L management
  • Recognize cross & upsell opportunities and work alongside the Korean Market Director
Requirements

Essential

  • +5 years digital marketing experience, preferably in a digital agency
  • Fluent in Korean and English
  • Excellent understanding of all digital channels including PPC, SEO, Display and Paid Social


In addition to

  • Excellent communication project management skills
  • Numerical and analytical
  • Results and target driven with excellent attention to detail
  • Able to prioritise and multitask, working with all agency departments as well as independently
  • Proactive, motivated, self starter
  • Confident client facing attributes
Benefits

If you have what it takes, you could soon be part of a fun and friendly environment where, if you work hard, your career can progress very quickly. In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits that include a friendly and comfortable working environment, free lunch and snacks, 15 days annual leave starting from first year with additional day every full year of service, regular socials, gift vouchers for New Years and Chuseok, English tuition fee support, Friday early leave and much more…

  • 업계최고 수준의 연봉
  • 편의를 생각한 사무실 환경
  • 식대 및 간식 제공
  • 즉시 연 15일 연차 사용 가능, 매년 1일추가
  • 병가 사용 (연차와 별도)
  • 명절 백화점 상품권 선물
  • 영어 수업 지원
  • 금요일 조기퇴근
  • 야근 지양 (불가피하게 야근 하는 경우 야근수당 지급)



Our Forward3D Thinking…

Forward3D is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know

APPLY FOR THIS POSITION