Account Director (Cross-Channel)

  • Act as account director across a portfolio of clients
  • Develop excellent client relationships at all levels
  • Attend multichannel client meetings & work alongside the Associate director to drive multichannel strategy
  • Work with internal channel teams to implement multichannel strategy, ensuring wider client objectives are being met
  • Where applicable, working with the account manager to manage priorities across channels and ensure client deadlines are met
  • Ensure cross channel comms and reporting are consistent across all channels and markets, acting as lead multichannel point of contact
  • Support account manager to ensure project plans and process documents are maintained and kept up to date
  • Lead internal multichannel meetings, ensuring learnings across channels and teams are shared.
  • Actively seek cross & upsell opportunities and work alongside the Associate director and Channel Heads to maximise these.
  • Support Associate Director and Business Director with cross sell proposals. Attend client proposal meetings where appropriate
  • Keep abreast of channel, product and industry updates within the agency, ensuring these are communicated to the client where appropriate
  • Digital marketing experience, preferably in a digital agency
  • Excellent understanding of all digital channels including PPC, SEO, Display, Affiliates and Paid Social
  • Excellent communication skills (both written and verbal)
  • Numerical and analytical
  • Results and target driven with excellent attention to detail
  • Able to prioritise and multi-task, working with all agency departments as well as independently
  • Proactive, motivated, self-starter
  • Confident client facing attributes

Forward3D is a place where careers genuinely flourish, rather than stifle due to a lack of development or resources; we’re a data driven company that works agile with no unnecessary layers of management allowing our employees to drive innovation in their campaigns, teams and departments.

You’ll discover an autonomous and entrepreneurial culture at Forward3D and also a buzzing environment where bright, innovative and visionary people work in small teams that give them the freedom they need to thrive. Our complimentary canteen and bar adds to our environment, we host industry events, internal meetups plus various sports and social clubs!